1. About This Privacy Policy
This Privacy Policy explains how Streemlion collects, uses, stores and shares personal information when you visit our website, create or manage an account, purchase or use our services, contact support, or otherwise interact with Streemlion. It applies to information handled through the Streemlion website, client area and services operated by or on behalf of Streemlion.
2. Information We Collect
We may collect information you provide directly to us, such as your name, email address, telephone number, billing or business information, account details, support communications, and information you submit when ordering or managing a service. We may also collect technical information associated with use of our website and services, such as IP address, browser and device information, access times, pages visited, and service or system logs where reasonably necessary for security, troubleshooting and operation of the service.
3. Payment Information
Payments may be processed through third-party payment providers. Streemlion may receive transaction details necessary to confirm and administer your purchase, such as payment status, transaction reference, amount, currency and billing information. Payment card or other sensitive payment credentials handled directly by a payment provider are subject to that provider’s own privacy and security practices.
4. How We Use Information
We use personal information to provide and administer services; create and maintain customer accounts; process and confirm orders and payments; provide technical and customer support; communicate about services, billing, security and account matters; maintain and improve our website and services; prevent abuse, fraud and security incidents; comply with legal obligations; and protect the rights, property and operation of Streemlion, our customers and others.
7. International Processing
Streemlion operates an online service and may use infrastructure or service providers located in different countries. As a result, information may be processed or stored outside the country in which you are located. Where applicable, we take reasonable steps to use service providers and arrangements appropriate to the nature of the information and the services being provided.
8. Data Security
We take reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, and users are responsible for protecting their account credentials and using appropriate security practices.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, administer accounts and transactions, meet legal, accounting or regulatory obligations, resolve disputes, enforce agreements, maintain security records and protect legitimate business interests. Retention periods may vary depending on the type of information and the reason it is held.
10. Your Choices and Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, which can include requesting access, correction or deletion, objecting to or restricting certain processing, or withdrawing consent where processing relies on consent. Requests can be made through Streemlion’s official contact or support channels. We may need to verify your identity before completing a request, and some information may need to be retained where required or permitted by law.
11. Communications
We may send service-related communications necessary to administer your account, including billing, security, support and operational notices. Where we send optional marketing communications, you may opt out using the method provided in the communication or by contacting us. Opting out of marketing does not prevent essential service or account communications.
12. Third-Party Websites and Services
Our website may contain links to third-party websites or services. Streemlion does not control the privacy practices of independent third parties. When you leave a Streemlion-controlled website or use a third-party service, that provider’s terms and privacy policy may apply.
13. Children’s Privacy
Streemlion services are not directed to children who are not legally able to enter into the relevant service agreement. We do not knowingly seek to collect personal information from children in circumstances where parental or guardian authorization is required by applicable law.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, practices, technology or legal requirements. The current version will be published on this page, and the effective or updated date will be revised when appropriate. Continued use of our services after an update is subject to the then-current policy.
15. Contact Us
If you have questions about this Privacy Policy, how Streemlion handles personal information, or wish to make a privacy-related request, please contact Streemlion through our Contact page or official customer-support channels.